At hotpk, we take your privacy seriously. This Privacy Policy explains what personal data we collect from users — including Pakistani players — how we use it, how long we keep it and what rights you have over your information.
These cards highlight the most important aspects of how hotpk handles your data. They are a summary only — the full Privacy Policy below governs in all cases.
hotpk collects personal data limited to what is necessary for platform operation, security, KYC compliance and service improvement. We do not collect data speculatively.
We do not sell, rent or trade your personal data to third-party marketers or advertisers. Your data is used only for the purposes described in this Policy.
Data is protected using industry-standard encryption, access controls and regular security reviews. We take the protection of Pakistani users' personal information seriously.
You have the right to access, correct, restrict or delete your personal data. We respond to verified data rights requests within a reasonable timeframe.
hotpk uses cookies for session management, analytics and platform performance. You can manage cookie preferences through your browser settings.
For any privacy-related request or enquiry, reach our team at [email protected]. We aim to acknowledge all data-related requests within 5 business days.
Depending on your jurisdiction, you may be entitled to the following rights in relation to the personal data hotpk holds about you. To exercise any right, contact us at the address in Section 13 of this Policy.
Request a copy of the personal data we hold about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data held in your Account.
Request deletion of your personal data where we no longer have a lawful basis to retain it, subject to legal obligations.
Request that we restrict processing of your data in certain circumstances — for example, while you contest its accuracy.
Where technically feasible, receive a structured, machine-readable copy of your personal data for transfer to another service.
Object to processing of your data for direct marketing or where processing is based on our legitimate interests.
Request human review of any significant automated decisions made about you using your personal data.
Where processing is based on your consent, withdraw it at any time without affecting the lawfulness of prior processing.
hotpk ("hotpk", "we", "us" or "our") operates the website accessible at https://hotpk.cam. hotpk is an English-language online gaming information and entertainment platform designed for users in Pakistan. This Privacy Policy describes how we collect, use, disclose, store and protect personal data in connection with your use of the hotpk platform (the "Platform").
This Policy applies to all visitors, registered account holders and any other individuals whose personal data is processed by hotpk in connection with the Platform. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read alongside our Terms & Conditions, which govern the use of the Platform more broadly.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
hotpk is the Data Controller responsible for Personal Data collected through the Platform. As Data Controller, hotpk determines the purposes for which Personal Data is collected and the means by which it is processed.
hotpk collects the following categories of Personal Data from Users of the Platform:
We collect Personal Data through the following mechanisms:
When you register for an Account, complete KYC verification, submit a support enquiry, respond to a survey or otherwise interact with the Platform, you provide Personal Data directly to hotpk.
Certain Technical and Device Data is collected automatically when you access the Platform, through server logs, cookies and analytics tools. This data is collected regardless of whether you have a registered Account.
Where required for identity verification, fraud prevention or KYC compliance, hotpk may receive Personal Data about you from regulated third-party verification services or payment processing partners, subject to those third parties' own privacy policies.
hotpk processes Personal Data only where we have a lawful basis for doing so. The table below sets out the primary purposes of processing and the corresponding legal basis.
| Purpose of Processing | Categories of Data | Legal Basis |
|---|---|---|
| Account registration and management | Registration and Account Data | Performance of contract; legitimate interests |
| KYC identity verification and fraud prevention | Registration Data; identity documents | Legal obligation; legitimate interests |
| Processing deposits and withdrawals | Financial and Transaction Data | Performance of contract; legal obligation |
| Platform security and abuse prevention | Technical and Device Data | Legitimate interests |
| Analytics and platform improvement | Technical and Device Data; Cookie Data | Legitimate interests; consent (where required) |
| Customer support and communications | Communications Data; Account Data | Performance of contract; legitimate interests |
| Responsible gambling compliance | Responsible Gambling Data; Account Data | Legal obligation; legitimate interests |
| Marketing communications (where opted in) | Account Data; Communications Data | Consent |
| Compliance with applicable law | All categories as required | Legal obligation |
hotpk does not sell, rent or trade your Personal Data to third parties for marketing purposes. We may share Personal Data with the following categories of recipients in limited and controlled circumstances:
We engage trusted third-party service providers who process Personal Data on our behalf under binding data processing agreements. These include cloud hosting providers, identity verification services, payment processing partners, analytics platforms and customer support tools. All such processors are required to implement appropriate technical and organisational security measures.
We may disclose Personal Data to law enforcement, regulatory bodies or other competent authorities where required by Applicable Law, pursuant to a valid legal order, or where necessary to protect the rights, property or safety of hotpk, its Users or the public.
In the event of a merger, acquisition, restructuring or sale of hotpk's business or assets, Personal Data may be transferred to the relevant successor entity. We will provide notice of any such transfer and of any materially different privacy practices that may apply.
We may share your Personal Data with third parties in other circumstances where you have given your express informed consent to such sharing.
hotpk may transfer Personal Data to countries outside of Pakistan in connection with the operation of the Platform, including for cloud hosting and third-party service provision. Where such transfers occur, we take appropriate steps to ensure that adequate protections are in place, including contractual safeguards equivalent to applicable data protection standards.
Users in Pakistan should be aware that data protection laws in destination countries may differ from those in Pakistan. We select international partners with demonstrated commitments to data security and privacy compliance.
We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Applicable Law. The following general retention principles apply:
Following the expiry of applicable retention periods, Personal Data is securely deleted or irreversibly anonymised.
hotpk implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include, but are not limited to:
While we take these security obligations seriously, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your own Account credentials and for notifying us promptly in the event of suspected unauthorised access.
hotpk uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device. We use the following categories of cookies:
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. We do not use advertising or cross-site tracking cookies for third-party marketing purposes.
If you believe that a minor has provided Personal Data to hotpk, please contact us immediately at [email protected] so that we can take appropriate action.
Subject to Applicable Law, you have the following rights in relation to the Personal Data we hold about you:
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request". We will verify your identity before processing your request and aim to respond within 30 days of receipt.
Please note that certain rights are subject to exceptions under Applicable Law — for example, we may be required to retain transaction data for a mandatory period regardless of an erasure request.
hotpk reserves the right to update this Privacy Policy at any time. Any material changes will be published on this page with an updated effective date. Where changes are significant, we will make reasonable efforts to notify registered Users, for example through a notice on the Platform or by email.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. We recommend reviewing this Policy periodically to remain informed of how we handle your data.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact hotpk using the details below:
For general platform enquiries, you may also refer to our FAQ page, which addresses common questions from Pakistani users. For information about our approach to responsible gambling and data handled in that context, visit our Responsible Gambling page.
If you have questions about how hotpk handles your data, or if you wish to exercise your data rights, our team is ready to help. You can also explore our FAQ or return to the homepage to learn more about what hotpk offers Pakistani players.
Visit Homepage Read the FAQ